Health Advocate Services
A personal service to help you with health care and insurance issues
A phone call is all it takes to receive the professional services of Health Advocate (HA), an important and valuable part of your benefits package with the Medical Trust. As soon as you contact HA, you’ll have a Personal Health Advocate, typically a registered nurse, who will see you through the resolution of your problem. Health Advocate’s staff understands the intricacies of the healthcare system and how to navigate through it.
Eligible members, their spouses, dependent children, parents, and parents-in-law are covered by this service. There is no fee for Health Advocate’s services, they are included as part of your Medical Trust plan.
Personal Health Advocates can help you:
Understand test results, treatment, and medications prescribed by your doctor
Research the newest treatments for a medical condition
Facilitate the transfer of medical records, x-rays and lab results
Coordinate care for complicated medical issues
Resolve claim or billing issues
Find doctors and hospitals
Get a second opinion
Negotiate fees with non-network providers to lower your out-of-pocket costs
Locate senior care facilities or adult care programs
Find qualified wellness programs and services
Estimate your healthcare costs with its Health Cost Estimator. This decision support tool can help you identify lower-cost network providers, or project the costs of going out-of-network for care.
Contact (866) 695-8622 or visit www.healthadvocate.com.
Accessing Your Benefit:
1. Go to www.healthadvocate.com.
2. Select the MEMBERS icon.
3. Enter “Episcopal” in the log-in box and click SUBMIT to view your benefits.